Data Deletion Instructions
Your data, your choice. We respect your right to delete your personal information. This page explains how to permanently remove your FitCut account and all associated data.
Option 1: Delete In-App (Recommended)
The fastest way to delete your account is directly within the FitCut app:
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Open the FitCut app on your device
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Tap the Settings icon (gear icon in the navigation)
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Select Privacy & Data from the settings menu
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Scroll down to the Delete Account section (shown in red)
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Tap Delete My Account
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Read the warning carefully, then type "DELETE" in the confirmation field
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Tap Permanently Delete Account to confirm
Immediate deletion: When you delete your account in-app, your data is removed immediately from our systems.
Option 2: Request via Email
If you cannot access the app or prefer to request deletion by email:
Please include the following information in your email:
- Subject line: "Data Deletion Request"
- Email address associated with your FitCut account
- Username (if you remember it)
- Brief confirmation that you want to delete your account and all associated data
Processing time: We will verify your identity and process your request within 30 days. You will receive a confirmation email once your data has been deleted.
What Gets Deleted
When you delete your account, we permanently remove:
- Profile Information: Your name, email, username, and profile settings
- Health & Fitness Data: All workout history, progress data, body measurements, and fitness goals
- Nutrition Data: Meal logs, nutrition tracking, hydration records, and saved meal plans
- Progress Photos: All photos you uploaded to track your progress
- Preferences & Settings: App preferences, notification settings, and consent choices
- Journal Entries: Any personal notes or journal entries
- Custom Plans: Workout plans you created or saved
- Device Information: Device tokens and session data
What We May Retain
In certain cases, we may retain limited information as required by law or for legitimate business purposes:
- Financial Records: Transaction history and billing records are retained for 7 years for tax and legal compliance. This includes invoice data but not your personal health information.
- Anonymized Analytics: If you previously opted into analytics, aggregated and anonymized usage data (with no personal identifiers) may be retained.
- Legal Compliance: Information necessary to comply with legal obligations, resolve disputes, or enforce our agreements.
- Security Logs: Limited security logs may be retained for fraud prevention for up to 90 days.
Subscription & Billing
Important: Deleting your FitCut account does not automatically cancel your subscription. You must cancel your subscription separately before or after deleting your account.
To cancel your subscription:
If you subscribed via Apple App Store:
- Open Settings on your iPhone/iPad
- Tap your Apple ID at the top
- Tap Subscriptions
- Find FitCut and tap Cancel Subscription
If you subscribed via Google Play Store:
- Open the Google Play Store app
- Tap your profile icon > Payments & subscriptions
- Tap Subscriptions
- Find FitCut and tap Cancel subscription
If you subscribed via our website (Stripe):
- Go to Settings > Billing in the app or website
- Click Manage Subscription
- Select Cancel Plan
Connected Services
If you connected third-party services to FitCut, you may want to revoke access separately:
- Apple Sign-In: Go to iPhone Settings > Apple ID > Password & Security > Apps Using Apple ID > FitCut > Stop Using Apple ID
- Google Sign-In: Go to Google Account Permissions > Find FitCut > Remove Access
Withdrawal of Consent
If you want to withdraw consent for specific data processing without deleting your entire account:
- Open the FitCut app
- Go to Settings > Privacy & Data
- Use the toggles to disable Analytics or Marketing Communications
- Your preferences will be updated immediately
Note: Withdrawing health data consent may affect your ability to use core app features. If you withdraw health data consent, some or all features may stop working, and you may need to delete your account to fully stop processing.
Questions?
For more information about how we handle your data, please see our:
FitCut LLC respects your privacy rights. This document is provided for informational purposes.